Y04 - Privacy Policy & User Data Protection

Here is y04's commitment to protecting your privacy and safeguarding the personal data collected, used, and stored within our platform.

Information We Collect

Y04 collects several types of information to ensure our services run optimally and securely, including:

  • Account information such as your name, email address, phone number, and profile details.
  • Device and browser information, including IP address, browser type, and operating system.
  • Local payment information in MYR for transaction processing.
  • Cookies and usage data to understand how you interact with y04 and to improve your overall experience.

How We Use Your Information

Your information is used to:

  • Managing your account and payment transactions securely and accurately.
  • Personalising your experience to match your preferences and interests.
  • Enhancing website security and protecting against fraud.
  • Providing responsive and effective customer support.

Cookies & Tracking

Y04 uses cookies to store user preferences, maintain sessions, and gather platform usage statistics. These cookies help improve your experience by personalising content and enabling more efficient navigation.

You can manage cookie usage through your browser settings. However, some features may not function properly if cookies are disabled.

Data Storage & Security

We retain your personal data only for as long as necessary to provide the services you use and to meet applicable legal obligations.

Y04 applies physical, technical, and administrative security measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

Sharing Information with Third Parties

We do not sell your personal information to third parties. However, y04 may share data with service providers who assist in our operations — such as payment processing and customer support — under strict privacy controls.

Data sharing only occurs when necessary and under strict confidentiality terms.

User Rights Over Personal Information

  • Access: You have the right to know what personal data we hold about you and how it is used.
  • Correction: You may request corrections to any inaccurate information.
  • Deletion: You may request deletion of your data when it is no longer required, subject to any applicable legal obligations.

Changes to the Privacy Policy

Y04 may update this privacy policy from time to time to reflect changes in legislation or operational requirements. Any changes will be clearly communicated and take effect immediately upon publication on the website.

We encourage users to check this page regularly to stay informed of any updates.

Data Security & Contact Support

For any questions regarding our privacy policy or data security concerns, please reach out to the y04 support team at [email protected] for further assistance and clarification.

We are committed to keeping your data protected at every stage of your use of our platform.

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